Your orders can have different statuses:
- Initiate Order or Pending: means that you must enter information so that our team can work. You can do this by simply clicking on the order status.
- Under review: your order is being reviewed by our team and you will be contacted in case you need more information.
- Working: we have received your information OK and we are working on your order.
- Completed: your order has been implemented.
- Canceled: your order has been canceled.
You can always check more details about the status of your order by sending a message in the same message and everything will be kept in the same conversation in the same way as in an email: